Salix Homes – Regulator of Social Housing Inspection Support

Salix Homes owns and manages more than 8,000 homes in Salford.

Objective

To provide robust and objective support to the non-executive and colleague teams at Salix Homes to ensure the organisation was well prepared for regulatory inspection.

What we did

DTP provided a range of flexible support to Salix in the period leading up to and during regulatory inspection which included:

• reviewing key documents prior to submission to the Regulator
• observing Board meetings and providing constructive feedback
• pre-interview coaching with non-executive members and colleague teams
•  ad hoc guidance and discussion as required to support inspection preparations generally

What we achieved

Working collaboratively with Salix Homes, we provided a ‘heads up’ on likely areas of scrutiny and supported a ‘trial run’ of elements of the actual inspection. The aim was to build confidence and assurance within the organisation.  Salix Homes gained a G1/V2/C1 outcome from the subsequent inspection process.