Case study

Saffron Housing Trust – Inspection Support

Saffron Housing Trust is a housing association providing more than 6,600 homes in Norfolk, Suffolk and across East Anglia.

Objective

To provide robust and objective support to the non-executive and colleague teams at Saffron Housing Trust to ensure the organisation was well prepared for regulatory inspection.

What we did

DTP provided a range of flexible support to Saffron in the period leading up to regulatory inspection which included:

  • briefings for colleagues, board members and residents
  • reviewing key documents prior to submission to the Regulator
  • observing Board meetings, review of associated papers and providing constructive feedback
  • pre-interview coaching with non-executive members and colleague teams
  • ad hoc guidance and discussion as required to support inspection preparations generally

What we achieved

We worked remotely and collaboratively with Saffron Housing Trust through the process of inspection and supported through guidance, advice and engagement.  Saffron Housing Trust gained a G1/V2/C1 outcome from the subsequent inspection process.

Working with DTP was really useful during the run-up to the Regulator's visit. They enabled us to remain focused on creating a good awareness of our whole organisation in readiness to share this in a structured way with the inspection team.

Malcolm O’Brien, Chief People & Change Officer



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